Kaysville City Power and Light mission is to safely provide electricity with superior customer service at a competitive price to the residents and businesses in Kaysville City.
Our Dangerous Job
Working on power lines to ensure reliable service can be a dangerous job. Lineworkers must climb up and down poles in all kinds of weather day and night. The job is made even more hazardous if nails or heavy staples are put on power poles to attach signs and posters. It seems harmless, but this can become a nightmare for lineworkers.
Protruding nails or staples can tear a lineworkers gloves or protective clothing, increasing the chance of injury. Also, boots or climbing spikes may get caught, causing a fall. The lineworkers assure you quality, efficient, dependable electric service. Please don't use power poles for signs and posters.
Power Rates are found in the Consolidated Fee Schedule.
REPORT a power outage.
POWER DEPT.: (801) 544-8925 during business hours (7:00 am to 3:30 pm).
AFTER-HOURS: (801) 299-7735 to contact the Answering Service. The answering service will contact the on-call supervisor/crew.
The Power Department strives to provide expedient and efficient response to restore power in the event of an outage. When outages occur, crews work 24/7 to restore power as quickly as possible.
The initial estimated restoration time is approximately two hours (or less) from the time the outage occurred. The estimate is based on average restoration times in the area and our overall system. Once our crews arrive on the scene, they refine the estimated restoration time based on the damage and estimated time to repair.
Check the website and city FB page for continued updates.
Planned Outages - Oxygen/Life-Saving Equipment
Please take the necessary steps to be prepared for outages, planned and unplanned outages. The Power Department has a medical list that will be used to notify residents that are affected in the area of a planned outage. Residents with medical needs will need to be prepared for power outages. During unplanned outages residents will not be notified and will need to provide for their personal power needs. To be added to the database (Medical List), residents must provide their name, address, phone number , and Doctor approval prior to the scheduled outage. Please send to firstname.lastname@example.org or email@example.com or call 801.546.1235.
Planned and scheduled Power Outages may be needed to support system growth and upgrades, to increase system capacity and increase efficiency, to complete major projects in the community, and provide new construction, connecting new customers to the power system.
Bruce Rigby, Resource Manager, may be reached at 801.546.1235, during office hours.
Report a Street Light Out
To report a street light that is out:
- Email the location
- Call the Power Department at 801-544-8925.
If you have a project that may involve Kaysville City Power, please contact us in advance to be assured we have the proper material and equipment available when needed and are able to schedule time to work on your project.
Good weather seems to bring about a lot of outdoor activity; yard cleaning, tree pruning, home improvements and recreation. Please take a moment to familiarize yourself and the young children in your household with the dangers of overhead power lines. Also, if you are planning any excavation, call Bluestakes at 811 before you dig.
Our emergency and after hours power outage number is 801-299-7735. An answering service will take your information and relay it to the crew.
If you are aware of any trees that are growing into power lines, please contact our office at 801-544-8925 and we will come and take a look at it. The City has invested a great deal of money in this project and the return on investment is evident by the reduced number of service interruptions. Unfortunately, the tree trimming program is one which will have to be repeated constantly to reduce the number of tree-related problems.
Climbing Vines on Power Poles
Planting climbing vines at the base of power poles is prohibited. When allowed to grow, these vines damage equipment, cause power outages, and delay repairs. Please don't plant vines at the base of power poles or street signs. When discovered, they will be destroyed.
Plants Around Electrical Boxes
Homeowners occasionally plant around electrical boxes as part of their landscape improvement plan. Plants grow and eventually encroach upon the box which is in violation of Kaysville City Power and Light policy and National Electrical Safety Code. This code states that when the design voltage is 7.2 kilovolt or greater, dirt around the equipment must be level and not touching the metal box. Precautions should be taken to keep landscaping to a minimum around electric boxes.
The power department is concerned for the safety of personnel who may need to access and work on the electrical equipment. Please take the necessary steps to bring your property into compliance.