Kaysville City has launched a new system to improve communication and response efficiency during power outages. Utilizing the Power Department's Advanced Meter Infrastructure, this new system offers predictive outage analysis, enhancing service during such events.
Starting May 11, 2024, residents with a cell phone number in the city's billing system will be automatically enrolled for updates on power outages, ensuring prompt information dissemination during power outage events. If you do not receive a text notification and wish to register your number with the system, you can do so by visiting: https://www.outageentry.com/dvSms/OptInVue1.php?Client=kaysville.
Residents will now report power outages via text, phone call, or website. The new website features a live outage map, and registered users will receive real-time updates via text.
Please note that, except for in unusual circumstances, the City no longer plans to use social media to communicate outage information. This OMS system will offer more effective and efficient ways to provide timely and specific updates directly to those experiencing a power outage. For more information, visit: https://www.kaysville.gov/960/Outages .
